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Understanding the Differences Between the New Limble App and the Legacy Limble CMMS App

What are the differences between the new Limble app and the legacy Limble CMMS app?

Currently we offer two mobile apps to support our users: the new "Limble" app and the legacy "Limble CMMS" app. Below, we explain the differences between the two apps, provide recommendations for their usage, and address common questions about the transition.

Overview of the Two Apps

  • New "Limble" App: This app is listed as just "Limble" in app stores and is the next-generation version. It offers a faster, more seamless technician workflow and is actively updated with new features. As we continue to build and upgrade this application, you may notice additional features from the legacy "Limble CMMS" app being included in this new version.

  • Legacy "Limble CMMS" App: This app is listed as "Limble CMMS" in app stores and includes all existing features from the legacy experience. It currently remains available for users who rely on features not yet supported in the new app.

Recommendations for App Usage

  • Use the New Limble App: Limble recommends transitioning to the new app as it is the actively developed platform and provides the most up-to-date experience. Simply download the app from your device’s app store and log in with your existing account—no migration is required.

  • When to Use the Legacy App: If you rely on a feature that is not yet available in the new app, you can continue using the legacy app. Both apps can be installed and used simultaneously, allowing you to switch between them as needed. If there is a feature that is not yet available in the new app that is a "need" for you, please make sure that you contact Limble Support through chat or email (support@limble.com) to let us know.

Transition Timeline

The legacy "Limble CMMS" app will remain available for now but will eventually be phased out. Limble encourages users to transition to the new app as soon as it supports their needs.

FAQs

Can I install both apps on my device?

Yes, you can install and use both the new Limble app and the legacy Limble CMMS app on your device. This allows you to access features available in each app.

Are the two apps separate?

Yes, the two apps are separate yet connected through the same database. For example, if you do any work on a Task in one app, it will also show that same work as being completed in the other app after a refresh.

Why should I switch to the new Limble app?

The new Limble app has been rebuilt from the ground-up with a focus towards Technicians working in the field. This is the preferred choice for ongoing support and development. It offers a faster, more seamless workflow and is actively updated with new features. Transitioning to the new app ensures you are using the most current and supported platform.

Conclusion

While both apps are currently available, Limble recommends transitioning to the new app for the best experience. The legacy app remains a temporary solution for the meantime, but it will eventually be retired. Evaluate your needs and start using the new Limble app to take advantage of its improved functionality and ongoing updates.

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