There may be situations where Assets can be down for extended periods of time. Limble can track your Assets downtime through Unplanned Work Orders and Work Requests. There are two options to ensure that downtime will be tracked.
Creating Unplanned Work
The first option is to create an Unplanned Work Order. To create an Unplanned Work Order first, click the Start WO button under the Manage Work tab.
Associate the Work Order to the appropriate Asset and fill out the necessary information. Make sure to select "Unplanned" under the "Type" category. Selecting this will prompt your Technicians to record any downtime the Asset may have caused.
Once the Task is completed, the Technician will be asked to record the time spent completing the Task and if the Asset caused any Unplanned downtime. By selecting Yes, an additional field will appear where the Technician can record the Asset's downtime.
Once the Work Order is submitted, Limble will automatically record the downtime under that Assets records.
The second option is to submit a Work Request. Work Requests are always Unplanned, so once the Task has been completed the Technician will always be prompted to record downtime.
Each Asset card records statistics for that Asset. Under the reports tab, you will find all statistics for only that Asset. This includes Mean Time Before Failure (MTBF), Mean Time To Recovery, Downtime (MTTR), and Parts Used.
Under the downtime information field, you will see all the Planned vs. Unplanned work and the total amount of downtime for the Asset.
Additionally, this field is interactive. Clicking on any of the generated reports will pull up a list of all Tasks and records that contribute to the report.