See My Work Requests

How to See the Work Requests You Submitted in the Past

Cynthia Blanco avatar
Written by Cynthia Blanco
Updated over a week ago

The work request history allows you to search work requests that you personally have submitted. From here you can see the status of your work requests and communicate with the team handling the request.

(Note: This feature is only available if there is an email field is on the work request form and an email is entered when submitting the request.)

Accessing Your Work Request History

On the same page where you submit work requests, select "Check Work Requests You've Submitted."

Verify Email Address

It is only necessary to verify your email address the first time you do this on a device. This is a security measure.

You will be prompted to enter your email address.

After you submit your email address, you will be emailed a link. Open your email and look for a new message with the subject "Check Work Requests." Select the "Check Work Requests" link.

(Note: emails may be mistakenly sent to your spam or junkmail folder. If you don't receive an email, be sure to check there and move any messages to your inbox to avoid this happening in the future.)

View and Comment on Your Work Requests

Work requests are divided into two lists: in progress and completed. The "In Progress" list shows all work requests that are currently open. The "Completed" list shows all tasks that have been fully completed and closed out. 

Select a work request task to view more details. From here you can add additional comments to the task. If you add a comment a notification will be sent to whoever is assigned to the task and it will include any text and images that you submit.

(Note: If your maintenance team has the correct settings activated, you will get an email every time a comment is left on the task and an additional email when the task is completed.)

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