The Work Request History allows you to search Work Requests that you personally have submitted. From here you can see the status of your work requests and communicate with the team handling the request.
Note: This feature is only available if there is an email field is on the Work Request form and an email is entered when submitting the request.
Accessing Your Work Request History
On the same page where you submit Work Requests, there is a blue link titled "Check Work Requests You've Opened". Select that link to view your work requests.
Verify Email Address
Note: It is only necessary to verify your email address the first time you do this on a device. This is a security measure.
You will be prompted to enter your email address.
After you submit your email address, you will be emailed a link. Open your email and look for and email with the subject "Check Work Requests". This email may have been sent to your spam folder. Select the "Check Work Requests" link.
View and Comment on Your Work Requests
Work Requests are divided into two lists: "In Progress" and "Completed". The "In Progress" list shows all work requests that are currently open. The "Completed" list shows all task that have been fully completed and closed out.
Select a Work Request task to view more details. From here you can add additional comments to the task. If you add a comment a notification will be sent to the person/people assigned to the task and it will include any text and images that you submit.
Note: If your maintenance team has the correct settings activated, you will get an email every time a comment is left on the task and an additional email when the task is completed.