This article will show you how to create labor categories. This can be useful if you want to create a separate category for driving time vs repair time or for recording billable hours at a different rate than other labor.
Create Labor Categories
Go to the configuration page (only accessible by super users) and scroll down to the Billing Settings category. Select the blue "Customize" text.
Add a name for each category and select which of the 3 options you want to use for the billable rate. You can input a pay rate, use the User's wage, or add an overtime category with a multiplier that will automatically adjust the pay rate for overtime hours.
Add a Category to a Task
When you add time to a task, you will be given the option to select a labor category.
Result
The categories of time will be tracked in the completed task as seen below.
After completing the task you can edit the time spent and billable hours. This allows you to have different hours recorded for each if necessary.
Please use the chat in the bottom right corner if you have any questions or would like any help with this feature.