Many Limble users need to do work in areas that have no wifi or cellular signal, such as walk-in refrigerators, rooftops, deep in a mineshaft, or on an offshore oil rig.
Offline mode allows you to complete tasks and view information without access to the internet, on both the mobile app and your browser. Once you reconnect to the internet, any work that was completed while offline will be updated.
On both the desktop and mobile app, you must first be logged into Limble before entering offline mode.
In this article, learn how to use offline mode and what capabilities are available in Limble without internet access.
Table of Contents
How Offline Mode Works
Limble automatically detects when you no longer have sufficient wifi or cellular signal by displaying a banner at the bottom of the screen stating that Limble is running in offline mode.
When in offline mode, you will still be able to work on open tasks.
On desktop you can also cache files, so more information is accessible while offline. Keep in mind that this can take several minutes, depending on how much asset information you have.
(Note: the cache files feature does not work for the mobile app at this time.)
When a wifi or cellular signal returns, Limble will detect the signal and send any updates to the server.
Offline Mode Capabilities
Although there are a few limitations, you can still accomplish a lot in offline mode.
Here are some examples of what can be done in offline mode:
Completing or making progress on open tasks, including templated tasks
Starting a work order that is not tied to a WO template
Looking up information on assets, parts, and vendors
Uploading and editing images
Here are some examples of what cannot be done in offline mode:
Starting a templated task that is not yet opened
Starting a work order that is tied to a WO template
Uploading or looking at large file types, such as PDFs or MP4s
Offline Mode "Do's" and "Don'ts"
It's important to follow some guidelines to get the most use out of Limble while working offline.
Here is what you should DO to make offline mode work:
Make sure to log into Limble before going into an area without internet access or cellular reception. Offline mode will only work if Limble is loaded up first in a place with internet access.
Keep your mobile app or window active at all times while using offline mode. Limble will save the progress you made offline if you quit the app or exit your browser, but you won’t be able to get back into Limble again until you have internet access.
Save any needed large file types offline, whether on your desktop or in your phone files, before going into offline mode. While you should be able to see photos and smaller file types, you won't be able to access larger file types, such as user manuals, while offline.
When getting back online or into an area with reception, make sure to allow your changes to update before quitting the mobile app or exiting your browser.
Here are the DON'Ts of using offline mode:
Don't quit your mobile app or exit your browser while in offline mode. If you quit the mobile app or close your browser on the desktop app, you will not be able to get back into Limble again until you have internet access. Minimizing the app or window won’t have an impact.
Don't attempt to log into Limble in a place without internet access or cellular reception. Offline mode only works if Limble has been loaded before entering an area without internet.
Offline Mode Example: Remote Farm
Let's imagine that you work on a remote farm. You can only get good cellular reception at the main office near the entry point of the farm, which is about a 5-mile drive from where most of your work takes place. It takes too long to drive back and forth, so you decide to use offline mode.
At the start of your day, you make sure to log in to your Limble mobile app and wait until it has fully loaded. You check your tasks for the day to make sure everything you need to get done is assigned to you and in your tasks because this means those tasks are considered "opened" and can be accessed offline.
Within each of your tasks, you check if you need access to any user manuals or larger file types and save them on your device outside of the Limble app since you won't be able to access them offline. You are careful not to quit the app before you head to your workstation.
You begin your first task for the day and realize you'll need to give immediate attention to a piece of equipment. You can start a work order and look up information about the equipment from the asset lookup. This is not a typical malfunction, so your WO is not tied to a template of any kind. You take a photo of the faulty part and where you fixed it before completing the task and the WO.
Once you've finished working for the day, you go back to the main office and allow your app to update with the work you've completed. You're careful not to quit or log out of the app before your tasks are fully updated.