Overview
Offline mode allows you to perform work in Limble and view information without access to the internet. Once you reconnect to the internet, any work that was completed while offline will be updated.
You must first be logged into Limble and sync your task data before entering offline mode.
This article will teach you how to use offline mode.
Table of Contents
How Offline Mode Works
Limble automatically detects when you no longer have sufficient wifi or cellular signal.
You will receive a pop-up message prompting you to enter offline mode. To do this, click "Continue working in Offline Mode."
Users can also access offline mode anytime from their user profile. Once data is fully synced, clicking "Go Offline" will take them into offline mode.
(Note: if offline mode is disabled, this option will be hidden.)
Once offline, you will only have access to tasks that are open or in progress. Tasks that have not yet been started will not be accessible in your task list.
Limble's offline mode will be indicated with a banner at the bottom of your screen.
When you open a task, the task details will be visible, but not interactive or editable.
When you are ready to complete a task, the complete task window will appear as usual. You should log your time as you normally would, and add a labor category or completion notes if needed.
Tasks completed in offline mode will be visible in your task list, but will no longer be interactive.
Once an internet connection has been restored, you will receive a message asking if you would like to go back online. To do this, select “Go Online.”
(Note: you can opt to keep working offline by ignoring the message. This is beneficial for customers who work in areas with inconsistent cell service.)
Limble will sync the changes you made to tasks offline before allowing you to go back online.
When your changes have been fully synced, you’ll receive a message indicating you have returned online.
Offline Mode Capabilities
While you can accomplish a lot in Limble without an internet connection, some features and functionalities are not available in offline mode.
Actions that CAN Be Done in Offline Mode | Actions that CANNOT Be Done in Offline Mode |
Working on or completing open and in progress tasks assigned to you or your team | Starting a task that is not yet open or in progress, including a simple WO |
Using any of the following instruction types in an open or in progress task:
| Using any of the following instruction types:
(Note: the Start WO instruction will not stop you from completing a task in offline mode. Once you return back online, the Start WO will trigger the work order.) |
Logging time, including:
| Taking the following actions within a task:
|
Uploading images and files (except in a task comment) | Viewing or taking action on assets, parts, vendors, POs, bills, maps, dashboards, or users within a task or anywhere else in Limble |
Workflow automations and updates to custom asset fields, tags, and asset logs based on responses from supported instructions will sync once you are back online.
If an instruction is not accessible in offline mode, it will be indicated with a message that looks like this:
Offline Mode Best Practices
It's important to follow some guidelines to get the most use out of Limble while working offline.
Make sure to log into Limble before going into an area without internet access or cellular reception. Offline mode will only work if Limble is loaded up first in a place with internet access.
Make sure your data is synced before attempting to go offline. This will ensure you have the information you need for your tasks. You can validate this by going into your user profile and seeing that your tasks are cached. It will look like this:
Keep your mobile app or window active at all times while using offline mode. You won’t lose any progress you made offline, but you will not be able to get back into Limble again until you have internet access. Minimizing the app or window won’t have an impact.
How to Enable and Disable Offline Mode
By default, offline mode is disabled. If you have a large amount of data in your account and don't need to use offline mode, keeping this feature disabled may help decrease load times and data usage.
Users who need to use offline mode can enable it in their settings. Because this is a user-based setting, this will not impact other users on your account.
To enable or disable offline mode, go to your user profile by clicking on your profile picture > Edit Profile.
Scroll down to the bottom of the window. Click the box next to "Enable Offline Mode" to update the setting.
You can enable or disable offline mode again at any time by repeating this process.
Offline Mode Example: Remote Farm
Let's imagine that you work on a remote farm. You can only get good cellular reception at the main office near the entry point of the farm, which is about a 5-mile drive from where most of your work takes place.
At the start of your day, you make sure to log in to your Limble mobile app and wait until it has fully loaded. You check your tasks for the day to make sure everything you need to get done is assigned to you and in your task list because this means those tasks are considered "opened" and can be accessed offline. You turn your wifi off and follow the prompt to enter offline mode.
You are careful not to quit the app before you head to your workstation. You start one of your open tasks and are able to complete all of the instructions. You complete the task and move on to the next one.
In your next task, you finish some instructions but have to request approval from a manager - an instruction that can’t be done in offline mode. You log your time for the progress you made and close the task out for now.
Once you've finished working for the day, you go back to the main office. You turn on your wifi and follow the prompt within Limble to go back online. You're careful not to quit or log out of the app before your tasks are fully updated.
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Still don’t see what you’re looking for? Check out our YouTube channel for more tips and tricks! You can also reach out to us anytime at support@limblecmms.com.