Overview
In Limble, emails can be sent based on when a task is started, completed, or a certain number of days overdue. These notifications can be even more specific to the type of task and/or custom tags, as well as priority levels.
These notifications have many uses. One example is to create escalation profiles. This is often used to notify a supervisor when a task is a certain number of days overdue. Multiple layers of notifications can be built to notify various people to ensure that a task is not forgotten.
This article will cover how to add additional email notifications, and how to customize them.
Table of Contents
Adding Email Notifications
Click on the locations icon. Then click "Manage."
From the new page, select the location where you want to add email notifications.
In the new pop-up, scroll down to the Extra Email Notifications header and click "+ Add Email Notification."
This will pull up your email settings for the select location. You can enter who will receive email notifications. If the instructions don't fit your needs, you can click on the blue letters to change your instruction format.
Clicking on the blue "Email" pulls up your email template.
This is the subject line and message you will see when you receive your email. You can modify this template and information to fit the needs of your organization.
Under advanced settings, you have the option of choosing emails to be sent only if the task falls under a specific custom tag and/or priority level and/or status. Find these by clicking the cog icon.
Related Articles
Still don’t see what you’re looking for? Check out our YouTube channel for more tips and tricks! You can also reach out to us anytime at support@limblecmms.com.