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Limble Support Hours
Limble Support Hours

Get Help from a Limble Support Specialist 24/7!

Rachel Link avatar
Written by Rachel Link
Updated over a month ago

Overview

At Limble, we pride ourselves in offering best-in-class customer service — which is why we're excited to offer around-the-clock support, 24 hours a day, 7 days a week!

Response times may vary depending on the time of day, but you'll never wait more than 4 hours to talk to one of our support specialists via chat.

The info below includes how and when to get in touch with us.

(Note: we have revised support hours for holidays and company-wide events. Please refer to the holiday coverage section for more details.)

Table of Contents

How to Contact Us

We're available to help by chat, email, and phone.

  • Call us at +1 (775) 210-5128 (data rates may apply)

  • Chat in by using the button at the bottom right of your screen here in the Help Center, or in the Limble app on desktop

Hours & Response Times

The quickest way to get in touch with a support specialist is via chat. Our average response time is within 60 seconds on weekdays and no more than 4 hours on the weekend.

Coverage Type

Hours

Avg Response Time (via Chat)

How to Reach Us

Business Hours

Mon-Fri, 6am-6pm MT

<60 Seconds

Chat, Email, Phone

Overnight

Sun-Fri, 4pm-6am MT

<60 Seconds

Chat, Email, Phone

Weekend

Fri-Sun, 6pm-4pm MT

<4 Hours

Chat, Email

Holiday Coverage

To ensure we are able to assist you while allowing our support team to spend time with loved ones on holidays, we have revised support for the dates listed below.

2024

Date(s)

Holiday

Support

November 28-29

Thanksgiving

Cogsbot, Virtual Assistant

December 25

Christmas Day

Cogsbot, Virtual Assistant

December 31

New Year's Eve

Cogsbot, Virtual Assistant

2025

Date(s)

Holiday

Support

January 1

New Year's Day

Cogsbot, Virtual Assistant

January 20

Martin Luther King Jr. Day

6am-6pm MT

February 6-7

Limble Company Offsite

6am-4pm MT; responses on 2/6 may be delayed due to travel

February 17

Presidents' Day

6am-6pm MT

May 26

Memorial Day

Cogsbot, Virtual Assistant

June 19

Juneteenth

6am-6pm MT

July 4

Independence Day

Cogsbot, Virtual Assistant

September 1

Labor Day

Cogsbot, Virtual Assistant

November 27

Thanksgiving

Cogsbot, Virtual Assistant

December 25

Christmas Day

Cogsbot, Virtual Assistant

December 31

New Year's Eve

Cogsbot, Virtual Assistant

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Still don’t see what you’re looking for? Check out our YouTube channel for more tips and tricks! You can also reach out to us anytime at support@limblecmms.com.

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