Overview
Whether you forgot your password, it's about to expire, or you’d like to change it, resetting it is simple.
This article covers how to reset your password and help other users reset theirs.
Table of Contents
Reset Your Password
There are three ways to reset your password based on your situation. Expand the sections below to find the right method for you.
Reset a Forgotten Password
Reset a Forgotten Password
If you forgot your Limble password, it's quick and easy to reset.
From Limble's login page, click "Forgot password?"
On the new screen, enter your username. This is your email by default, but can be changed to something else.
Click the checkbox next to "I am human"
Click "Reset Password"
You will receive an email with a randomly generated password.
Use the password to log into Limble. Once in the app, you can update your password again if desired.
(Note: if you don't see an email from Limble, be sure to check your spam or junk folder and move the message to your inbox to avoid this in the future.)
Reset an Expiring or Expired Password
Reset an Expiring or Expired Password
If your organization requires you to update your password, you'll need to do so every 90 days.
You will receive an email reminder 7 days before your password expires -- and again 24 hours before it expires if you don't update it sooner.
To update an expiring password:
From the reminder email, click "Update Password"
From Limble's login page, enter your current password in the provided field.
Then, enter and confirm your new password in the provided fields, making sure to follow the character count requirements.
Click "Update Password"
You will be logged into Limble automatically.
If you do not update your password in time, you will be required to do so at your next login attempt.
To update an expired password, follow steps 2-4 above.
(Note: when you update your password, the 90-day countdown is recalculated from that date. For example, if you change your password a month early, you'll have 90 days from that new date to update it again.)
Reset Your Password for Any Reason
Reset Your Password for Any Reason
You can update your password at any time from the Limble app.
Click on your profile picture.
From the new menu, select "Change Password"
In the new window, enter your current password in the provided field.
Then, enter and confirm your new password in the provided fields.
Click "Update"
Reset Another User's Password
Super Users and users with permission #87 can help other users reset their passwords.
Send a Randomly Generated Password
Send a Randomly Generated Password
Super Users and users with permission #87 can send other users a randomly generated password.
Navigate to the Manage Users page.
In the user's row, click the crossing arrows icon.
In the new window, click "Yes" to confirm your choice.
The user will receive an email with a randomly generated password and can use the password to log into Limble.
Once in the app, they can update their password again if desired.
(Note: if the user doesn't see an email from Limble, have them check their spam or junk folder and move the message to the inbox to avoid this in the future.)
Create Another User's New Password
Create Another User's New Password
Only Super Users can create a new password for other users.
Navigate to the Manage Users page.
In the user's row, click the open lock icon.
In the new window, enter and confirm their new password in the provided fields.
Click "Update"
Limble won’t email the user their new password, so be sure to share it with them directly.
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Still don’t see what you’re looking for? Check out our YouTube channel for more tips and tricks! You can also reach out to us anytime at support@limblecmms.com.